Have you ever found it clunky or awkward to direct a client to helpful resources on the portal or have them complete the outcome (ORS) or session (SRS) rating scale? Does it often seem easier to just give them a Wellness Resources card or have them complete the paper-and-pencil versions of the scales instead? At [...]

The article below “Protecting the privacy of your patients online” raises several concerns about privacy and online communication. In this video we will focus specifically on using e-mail for client communication. Many therapists do not realize that they could be compromising their clients’ privacy by using e-mail. They are also unaware of the need to [...]

The first tool we made sure was smartphone compatible was the journal. While having clients write about their thoughts and feelings in a secure place has always been recognized as a valuable asset to therapy, having to use a computer to do it didn’t appeal to a lot of clients who already spend their days [...]

Though the portal is designed for ease of use, some people have found logging in for the first time to be tricky. So we’ve created a short video tutorial, “Getting into Your Health Portal,” to make it easier for new clients to register and use the portal’s tools and resources. Topics covered include: creating your [...]